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Resource firms sign sector commitment to deliver customer excellence

The benefits of signing up to Scotland’s Resource Sector Commitment were underpinned by Zero Waste Scotland today (28 October 2014), as the organisation announced two new signatories to its industry standard on the first day of its 13th annual Scottish Resources Conference, delivered in partnership with the Chartered Institute of Wastes Management (CIWM).

28 Oct 14

Barr Environmental, based in Ayr and Glasgow Computer Recycling join 18 other organisations already signed up to the voluntary commitment, which requires signatories to demonstrate consistent standards for business waste collections and excellent customer service, including promoting the benefits of resource efficiency to its customers.   

Zero Waste Scotland is now urging other firms in the industry to follow suit in signing up to the commitment, which is for any organisation involved in providing waste or resource management services to customers in Scotland including local authorities, private and third sector resource organisations. Additionally, industry bodies such as CIWM, Federation of Small Businesses and SESA have also shown their backing by signing up as supporters to the Commitment.

Iain Gulland, Director, Zero Waste Scotland said:

'I’m delighted to welcome both Barr Environmental and Glasgow Computer Recycling as new signatories, and it’s fitting to announce this news on the first day of the Scottish Resources Conference, where the focus is on ensuring a sustainable resources industry.

'By signing up to the commitment, organisations can publicly demonstrate their support for Scotland’s zero waste ambitions, as well as instilling customer confidence in their services.  As awareness for this industry standard grows, it could be a key credential your customers look for.

'Many organisations are already discovering the benefits of becoming a signatory and I would encourage any firms not yet signed up to get in touch.'

Grant Morgan, Glasgow Computer Recycling said:

'Glasgow Computer Recycling is delighted to receive this recognition of our commitment to securely reusing computers and IT equipment and responsibly recycling small electric equipment. We strive to provide a high quality service which allows customers to safely and legally dispose of their redundant computers, and we aim to maximise the reuse potential of equipment by using Government certified data erasure software. 

'Support from Zero Waste Scotland has allowed us to expand our service offering and invest in equipment to further meet any IT Asset Disposal requirements so businesses can recycle their old computers confidently and cost effectively.'

Gordon Whiteford, Barr Environmental Limited said:

'We have a long-standing relationship with a number of Scottish local authorities and private sector companies, and by signing up to Scotland's Resource Sector Commitment we are making a strong statement about our pledge to continue to provide our clients with high quality resource management services in tandem with an outstanding customer experience.'

To sign up to Scotland’s Resource Sector Commitment and to hear first-hand from current signatories, visit www.zerowastescotland.org.uk/ResourceCommitment 

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